Consumer Complaints India Tips and TricksThe best way to protect yourself from fraud, scams, or problems is to be aware of potential pitfalls ahead of time. If that isnâ€™t enough, you should also know what you can do to resolve complaints. Here are some tips for both:
Before You Buy• Get a written copy of guarantees and warranties.
• Ask about the refund, return and exchange policy.
• Donâ€™t sign any contract or legal document until you read and understand it. Insist that any extras. You are promised are put in writing.
After You Buy• Save the paperwork: contracts, sales receipts, cancelled checks, ownerâ€™s manuals, warranty documents, etc.
• Be sure to follow the service and use instructions in the ownerâ€™s manual. The way you use or take care of a product could affect your warranty.
Solving a Problem• Check with your credit card company. You may have the right to withhold payment if the product or service is unsatisfactory.
• Complain as soon as possible. A letter to the manager of the business that sold the product or performed the service is usually effective. Keep copies of all correspondence.